Shortlist 2024
Front Runners 2024
Category Leaders 2022
Leader Spring 2024
Users Love Us
We meet the highest security standards
WHY A SELF-SERVICE PORTAL
Owners Shouldn't Have to Call for Answers.
Without self-service, every balance question, amenity booking, and document request becomes a call or email to your office. Mocha Manage’s HOA homeowner portal software puts everything owners need in one dashboard, available any time.
As community association software, Mocha Manage keeps the owner-facing portal directly connected to payments, maintenance, ARC, and documents — no separate systems to maintain.
See a live portal walkthrough→24/7
Owner access, any device
5
Self-service areas in one dashboard
0
Separate logins for separate tools
Fewer
Routine calls to your office
Features of Owner Portals in Mocha Manage
ACCOUNT & PAYMENTS
Balance, History & Payments in One View
Owners see what they owe and pay it, without calling the office.
- Real-time balance & payment history
- Pay dues directly from the portal
- Downloadable statements
- AutoPay enrollment
AMENITY RESERVATIONS
Book the Clubhouse Without an Email Chain
Owners reserve amenities directly, with rules enforced automatically.
- Real-time amenity availability
- Booking limits enforced automatically
- Deposit & fee collection built in
- Booking confirmations & reminders
ANNOUNCEMENTS
One Place for Community News
Board announcements and events, always up to date.
- Community-wide announcements
- Shared event calendar
- Meeting notices & minutes posted
- Targeted announcements by property
SERVICE REQUESTS
Submit a Request Without Calling the Office
Owners submit maintenance or ARC requests right from the portal.
- Maintenance requests with photos
- ARC submissions from the same portal
- Status visible to the owner
- Fewer calls to property management
DOCUMENT ACCESS
CC&Rs, Bylaws & Minutes, Always Available
Owners find governing documents themselves, any time.
- Searchable document library
- CC&Rs, bylaws, financials & minutes
- Available 24/7, no office call needed
- Role-based access by document type
Powerful Built-In Integrations
Keep everything in sync, from filings to screenings, and manage everything in one place.
IRS
Simplified 1099 Filing
TransUnion
Smart Tenant Screening
Sure App
Renter's Insurance. Seamlessly Integrated.
CSG Forte
Secure Online Payments
Cashfree Payments
Seamless Online Payments
Mocha Signature
Optimize digital signing anytime.
IRS
Simplified 1099 Filing
TransUnion
Smart Tenant Screening
Sure App
Renter's Insurance. Seamlessly Integrated.
CSG Forte
Secure Online Payments
Cashfree Payments
Seamless Online Payments
Mocha Signature
Optimize digital signing anytime.
How the Owner Portal Works in Mocha Manage
Owner Logs In
Owners access their invite-only portal from any device with a secure login.
Everything's in One Dashboard
Balance, calendar, amenities, requests, and documents — all in the same place.
Requests & Payments Handled Without a Call
Owners self-serve, and your office fields fewer routine questions.
Built for Boards, Managers & Owners Alike
Mocha Manage's owner portal isn't a bolt-on — it's built directly into your HOA or community association's operations.
Fewer Office Calls
Owners self-serve for balances, bookings, and documents.
Higher Owner Satisfaction
Owners get answers instantly instead of waiting on a callback.
Everything in One Place
No separate logins for payments, requests, and documents.
Mobile-Ready
Full portal functionality from any phone or tablet.
Our Trusted Partners
