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WHY MULTI-CHANNEL COMMUNICATION
One Channel Isn't Enough Anymore.
Email-only communication means important notices get buried or missed. Mocha Manage’s HOA mass communication software gives your board a bulk email engine for newsletters and alerts — plus every member gets the Mocha Manage Mobile App to receive and send community messages directly, in-app.
As community association software, Mocha Manage keeps communication tied to owner records — so segmentation and delivery tracking are automatic, not manual list-building.
See a live communication walkthrough→2
Channels: bulk email + in-app mobile
100%
Members with Mobile App access
Auto
Meeting reminder sequences
0
Manual contact list building
Features of Mass Communication in Mocha Manage
BULK EMAIL
Newsletters That Actually Get Sent
Design and send a community newsletter in minutes.
- Drag-and-drop newsletter builder
- Segment by property or owner group
- Scheduled sends
- Open & click tracking
MOBILE APP
Every Member Gets the Mocha Manage Mobile App
All HOA and COA members get mobile app access — included, at no extra charge.
- Included for every member, no extra fee
- Receive board announcements in-app
- Members can send messages and replies
- Works on iOS & Android
IN-APP MESSAGING
Two-Way Community Conversation, In One Place
Members send and receive messages directly in the app — no email thread required.
- Board-to-member announcements
- Members can reply and send messages
- All messages stored in-app
- No separate chat app needed
TARGETED SEGMENTATION
The Right Message to the Right Owners
Segment by property, delinquency status, or owner group.
- Segment by property or building
- Target delinquent accounts specifically
- Board-only or committee-only lists
- Saved segments for reuse
MEETING REMINDERS
Meeting Reminders, Sent Automatically
Set the schedule once — reminders go out on their own.
- Automated reminder sequences
- Sent by email & in-app notification
- RSVP tracking for meetings
- Meeting minutes distribution after
Powerful Built-In Integrations
Keep everything in sync, from filings to screenings, and manage everything in one place.
IRS
Simplified 1099 Filing
TransUnion
Smart Tenant Screening
Sure App
Renter's Insurance. Seamlessly Integrated.
CSG Forte
Secure Online Payments
Cashfree Payments
Seamless Online Payments
Mocha Signature
Optimize digital signing anytime.
IRS
Simplified 1099 Filing
TransUnion
Smart Tenant Screening
Sure App
Renter's Insurance. Seamlessly Integrated.
CSG Forte
Secure Online Payments
Cashfree Payments
Seamless Online Payments
Mocha Signature
Optimize digital signing anytime.
How Mass Communication Works in Mocha Manage
Compose the Message
Write a newsletter, alert, or reminder using a simple builder.
Choose Channel & Audience
Send by email or in-app, and target the right owner segment.
Send, Track & Let Members Respond
Messages go out instantly, with email delivery tracked and in-app replies captured automatically.
Built for Boards, Managers & Emergency Response
Mocha Manage's communication tools aren't a bolt-on — they're built directly into your HOA or community association's owner records.
Every Member Covered
Email for broad reach, in-app for instant two-way community conversation.
Mobile App Included
Every member gets the Mocha Manage app at no extra cost.
Delivery Proof
Know exactly who received and opened every send.
Saves Board Time
No more manually building contact lists for every announcement.
Our Trusted Partners
